{"id":10075,"date":"2021-11-11T09:30:42","date_gmt":"2021-11-11T08:30:42","guid":{"rendered":"https:\/\/www.barcelonaglobal.org\/blog\/?p=10075"},"modified":"2021-11-11T12:49:17","modified_gmt":"2021-11-11T11:49:17","slug":"do-barcelonians-need-to-speak-better-english","status":"publish","type":"post","link":"https:\/\/www.barcelonaglobal.org\/blog\/en\/living-in-barcelona\/do-barcelonians-need-to-speak-better-english\/","title":{"rendered":"Do Barcelonians need to speak better English?"},"content":{"rendered":"<p><!-- VideographyWP Plugin Message: Automatic video embedding prevented by plugin options. --><br \/>\n<div class=\"row wpb_row row-fluid\"><div class=\"wpb_column columns medium-12 thb-dark-column small-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t<div id=\"thb-team-693\" class=\"thb-team-row team-dark\">\n\t\t<div class=\"row style1 regular-padding\" data-columns=\"medium-12\" data-pagination=\"true\" data-autoplay=\"\" data-autoplay-speed=\"4000\">\n\t\t\t\t<div class=\"thb-team-member small-12 medium-12  columns member_style4\">\n\t\t<div class=\"team-container\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"attachment-full thb-lazyload lazyload\" alt=\"\" sizes=\"(max-width: 400px) 100vw, 400px\" data-src=\"https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4.png 400w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-300x300.png 300w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-150x150.png 150w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-12x12.png 12w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-180x180.png 180w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-90x90.png 90w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-370x370.png 370w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-20x20.png 20w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-185x185.png 185w, https:\/\/www.barcelonaglobal.org\/blog\/wp-content\/uploads\/2021\/01\/New-Project-4-48x48.png 48w\" \/>\t\t\t\t\t\t<div class=\"team-information\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h6 class=\"member-title\">Chen\u00e9 Koscielny<\/h6>\n\t\t\t<p class=\"job-title\">South African journalist<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\t<style>\n\t\t\t\t\t<\/style>\n\t<\/div><\/div><\/div><\/div><div class=\"row wpb_row row-fluid\"><div class=\"wpb_column columns medium-12 thb-dark-column small-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 class=\"p1\">Chen\u00e9 Koscielny, Director of the 2021 International Talent Monitor, looks at the importance of English in a city that aims to attract international talent.<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>One of the biggest challenges of moving to Barcelona for me was the language.<\/p>\n<p>I knew from experience that unless I learned Spanish, I wouldn\u2019t feel at home. But the thought of investing large amounts of money and time in learning yet another language to settle somewhere new was very daunting.<\/p>\n<p>An important part of fitting in is the ability to communicate. However, as an expat, this basic need becomes a luxury, unless English is widely spoken or unless you learn the language, which takes time.<\/p>\n<p>\u201cDon\u2019t worry,\u201d my husband assured me before the move to Barcelona, \u201cEVERYONE speaks English?.\u201d<\/p>\n<p>As it turned out, this was far from the truth! Of all the international cities we\u2019ve lived in \u2013 Barcelona is the city with the least amount of English spoken. Of course, he didn\u2019t even mention Catalan.<\/p>\n<p>Does this mean Barcelona is not ideal for internationals who don\u2019t speak Spanish, never mind Catalan? Not necessarily. Let me explain\u2026<\/p>\n<h3>How important is English?<\/h3>\n<p>In Barcelona around 20% of the population are expats, yet English is not nearly as prevalent as in many other international cities.<\/p>\n<p>A lack of confidence, particularly among the older generation of locals, is often given as a reason for what amounts to an unwillingness to speak English. Shop assistants tell you, \u201cYour Spanish is much better than my English.\u201d<\/p>\n<p>However, the younger generation have a better grasp of the language and appear to be more open to speaking it.<\/p>\n<p>In the 2021 International Talent Monitor \u2013 which gauges the opinions of internationals in Barcelona every second year, more than 1,000 respondents ranked the prevalence of English as 4.2 out of 7 in the city \u2013 with 4 being neutral.<\/p>\n<p>This is slightly down from a previous ranking of 4.4 in the 2019 International Talent Monitor.<br \/>\nTo see the <a href=\"https:\/\/www.barcelonaglobal.org\/blog\/en\/downloads\/bg_talent_monitor_report_2019.pdf\/\"><strong>full results of the International Talent Monitor<\/strong><\/a>, download the report.<\/p>\n<h3>What does this mean?<\/h3>\n<p>Although English may not be as widely spoken as expected, many internationals are not overly unhappy with this. For many learning Spanish, or even Catalan, is part of the experience.<\/p>\n<h3>What you can expect<\/h3>\n<h3>Administration<\/h3>\n<p>Upon landing in the city, basic administrative procedures such as applying for your NIE (official residence document) or opening a bank account \u2013 depending on which bank you choose \u2013 is often not possible in English. We only learned afterwards that some banks do offer English services for expats.<\/p>\n<p>In practice this means you either pay an agency to handle this process for you or take a Spanish friend along to every appointment.<\/p>\n<p>This is about to change with the introduction in November 2021 of an <strong>International Welcome Desk<\/strong> by the city council, which will offer services in English and promises to make the landing process easier.<\/p>\n<h3>Health Services<\/h3>\n<p>The public health system in Barcelona is excellent, but in my experience all communications, including info about where to get vaccinated against COVID in 2021 is in Catalan or Spanish. Hence, during the first 6 months all my doctor\u2019s appointments were made by my husband\u2019s secretary.<\/p>\n<p>Internationals often rely on English WhatsApp groups, embassies or even social media to find out where to go to get vaccines or find English-speaking doctors.<\/p>\n<h3>Other Services<\/h3>\n<p>My hairdresser, beautician, optician and vet all don\u2019t speak much English. This forces me to practice my Spanish but there are days when I feel exhausted by the effort of trying to avoid misunderstandings.<\/p>\n<p>Shop assistants and waiters in the city center often speak English but don\u2019t count on it! For me one of the biggest ironies was discovering that in the famous Corte Ingles (English Court) Department Stores, shop assistants don\u2019t speak any English.<\/p>\n<p>Another major frustration is one of the city\u2019s biggest internet and mobile phone providers \u2013 where there is zero attempt, either instore or online, to assist clients in English. Negotiating your way around internet packages or family phone deals is a nightmare \u2013 and I know from public forums I\u2019m not alone in this.<\/p>\n<p>Often, the owners and employees of smaller boutiques and startups in and around the city make more of an effort with English, probably because they are foreigners themselves or younger.<\/p>\n<h3>Making friends and networking<\/h3>\n<p>In one of the ITM focus groups, a longstanding Barcelona resident said the use of English still marks one as a foreigner in Barcelona. This is because English simply is not part of everyday life for most Barcelonians, which differentiates it from more international-orientated cities.<\/p>\n<p>If you want to integrate you need Spanish and Catalan friends \u2013 see my previous post on <a href=\"https:\/\/www.barcelonaglobal.org\/blog\/en\/living-in-barcelona\/how-to-be-loved-by-locals-in-barcelona-and-what-they-hate-about-you\/\">how to be loved by locals in Barcelona.<\/a> Staying in the expat bubble is easier, for sure, but kind of defeats the purpose of moving abroad.<\/p>\n<p>Learning the language, at least to some extent, is essential if you really want to understand the culture.<\/p>\n<h3>What the city can do<\/h3>\n<p>Of course, the city would be a lot more welcoming if local companies and the city council and public health services would invest in more English staff or services.<\/p>\n<p>Small tokens such as having at least one staff member on the team who speaks fluent English or having an English call center to assist clients who struggle to understand Spanish, show respect and makes life easier.<\/p>\n<p>Basic medical information at hospitals and clinics should be available in English and again, at least some staff members should be able to help international patients.<\/p>\n<p>Barcelona Global is actively lobbying for English to be more prevalent both in the public and private sector \u2013 to attract more international talent to the city.<\/p>\n<h3>Language is not everything<\/h3>\n<p>However, having said all that \u2013 after only one year in Barcelona and with far from fluent Spanish, I have to say I feel much less like a foreigner than when I lived in a small village outside of London.<\/p>\n<p>Why? What my expat journey has taught me is that openness, warmth, shared values and interest in other people and cultures are more important than language when it comes to making someone feel at home.<\/p>\n<p>With only a few words of Spanish you\u2019re likely to feel very welcome in Barcelona.<\/p>\n<p>What do you think? Does Barcelona need to up its game when it comes to English?<br \/>\nComment below.<\/p>\n<p>For more news updates in English for internationals living in Barcelona, SIGN UP to the <a href=\"https:\/\/www.barcelonaglobal.org\/blog\/en\/english-newsletter-barcelona-global-blog\/\"><strong>Barcelona Global newsletter<\/strong><\/a>.<\/p>\n<p>Read the <a href=\"https:\/\/www.barcelonaglobal.org\/blog\/en\/downloads\/dossieritm2021.pdf\/\"><strong>2021 International Talent Monitor report<\/strong><\/a> to find out more about the challenges and needs of internationals in the city.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column columns medium-12 thb-dark-column small-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Want to get weekly bulletins packed with information relevant to internationals in the city \u2013 <a href=\"https:\/\/blog.barcelonaglobal.org\/english-newsletter-barcelona-global-blog\/\" target=\"_blank\" rel=\"noopener\">SUBSCRIBE<\/a> to our newsletter.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>South African journalist and digital marketing expert Chen\u00e9 Koscielny, who lives in Barcelona, shares insider tips for expats keen to make local friends \u2013 including what NOT to say or do!<\/p>","protected":false},"author":182764262,"featured_media":10077,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[269],"tags":[20,274,279,277,282,28,273,271,293,297,287,281,369,368,276,331,476,330,278,328,272],"thb-sponsors":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do Barcelonians need to speak better English?<\/title>\n<meta name=\"description\" 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